1. Who we are

Teach with E4 is an educational technology platform operated in connection with CloudsAI NZ and our support team (contact: [email protected]).

2. Information we collect

• Account and profile data: such as name, email, phone number, role (e.g. teacher, parent, student), school affiliation, and credentials you or your school provides when registering or using the platform.
• Educational and operational data: including assignments, assessments, observations, attendance, messages, files, and other content uploaded or generated in connection with school activities.
• Technical data: such as IP address, browser or app version, device type, approximate location derived from IP, and diagnostic logs needed to operate and secure the Services.
• Mobile app data: device identifiers and crash or error reports (which may be processed through third-party tools such as error reporting services) to improve stability and security.
• Cookies and similar technologies: on the web, we may use cookies or local storage for sign-in sessions, preferences, and analytics as described in your browser settings and our cookie practices.

3. How we use information

• To provide, maintain, and improve the Services (including AI-assisted features where enabled by your school).
• To authenticate users, enforce permissions, and protect accounts.
• To communicate with you about the Services, support requests, and important notices.
• To meet legal obligations and respond to lawful requests.
• To monitor usage, troubleshoot issues, and help prevent fraud or abuse.

4. Children and schools

Where students are under 13 (or the applicable age of digital consent in your region), we expect schools and/or parents to authorize use of the Services and to provide any required consent. If you believe a child’s information was collected without appropriate authorization, contact us and we will take appropriate steps.

5. Sharing of information

We do not sell your personal information. We may share information with:

• Your school or organization as needed to deliver the Services.
• Service providers who assist us with hosting, email, analytics, security, or error reporting, under contractual safeguards.
• Authorities when required by law or to protect rights, safety, and security.

6. Retention and security

We retain information for as long as needed to provide the Services and for legitimate business and legal purposes, including backups and compliance. We use administrative, technical, and organizational measures designed to protect information; no method of transmission or storage is 100% secure.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. To exercise these rights, contact us at the email below. You may also be able to update some profile information directly in the application.

8. International transfers

Our infrastructure and subprocessors may be located in India or other countries. Where we transfer personal information across borders, we take steps designed to ensure appropriate protection consistent with applicable law.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the Services after changes means you accept the updated policy.